InspectPro Privacy Policy

Last updated: March 30, 2026

InspectPro is a field inspection and reporting application provided and operated by InfraSynex Pty Ltd. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you use the InspectPro mobile app, related cloud services, and the InspectPro website.

If you use InspectPro through an employer, contractor, or other organization, that organization may control the inspection data you create in the app. In those cases, we process data on behalf of that organization, subject to our agreements with it.

Information We Collect

Depending on how you use InspectPro, we may collect the following categories of information:

• Account and profile information, such as your name, email address, company name, phone number, address, company identifier, subscription tier, and account identifiers.
• Inspection and project content, such as report names, site details, notes, defect records, drawings, key map annotations, generated reports, and related metadata.
• Photos, files, and attachments that you capture, import, edit, export, or upload through the app.
• Audio recordings when you choose to create voice notes in the app.
• Location information when you grant location permission, such as GPS coordinates used for photo watermarking, site verification, or inspection context.
• Subscription and transaction information, such as entitlement status, product selections, and purchase-related identifiers provided by app store billing systems and our subscription providers.
• Device, log, and diagnostic information, such as app configuration, background upload status, crash-related logs, security verification results, and service events needed to operate and secure the platform.

How We Use Information

• Provide, maintain, and secure InspectPro and its cloud sync features.
• Create, store, sync, export, and restore inspection reports and attachments.
• Enable optional features such as photo capture, gallery import, voice notes, GPS-assisted photo workflows, notifications, and background uploads.
• Authenticate users, manage accounts, and enforce subscription or feature access.
• Process purchases, prevent abuse, investigate security issues, and comply with legal obligations.
• Improve performance, reliability, and product quality.

Permissions and Device Access

• Camera and photos: used when you capture inspection photos or select existing images from your device.
• Microphone: used only when you intentionally record voice notes for inspection photos or records.
• Location: used when you choose location-enabled workflows, such as storing GPS context for inspection photos or site records.
• Notifications: used for operational app notifications where supported.
• Local file and media access: used to import, export, save, and manage reports, photos, and related files on your device.

You can control many permissions through your device settings. If you deny certain permissions, some features may not work as intended.

How Information Is Stored

InspectPro stores data both locally on your device and, where cloud features are enabled, in remote cloud services. Local data may include reports, cached files, photos, audio attachments, preferences, and security-related tokens. Cloud data may include account records, synced report content, uploaded media, and subscription state.

When We Share Information

We do not sell your personal information. We may share information:

• With service providers that help us operate InspectPro, such as cloud hosting, authentication, storage, mapping, subscription, and notification vendors.
• With the organization that administers your InspectPro account or project workspace.
• When you intentionally share, export, or collaborate on reports and attachments.
• If required by law, legal process, or to protect rights, safety, and security.
• As part of a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

Third-Party Services

InspectPro may rely on third-party platforms and SDKs, including services for authentication, cloud databases, cloud file storage, mapping, app integrity and abuse prevention, in-app purchases, and app store billing. Those providers may process information according to their own privacy notices and contractual obligations.

Data Retention

We retain information for as long as needed to provide the service, maintain legitimate business records, enforce agreements, resolve disputes, meet legal obligations, and honor instructions from the organization that manages your account. Retention may vary depending on the type of data and whether you store it only locally or also sync it to cloud services.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your Choices

• You may review or update certain profile information in the app.
• You may manage permissions through your device settings.
• You may delete local app data by removing content from the app or uninstalling the app, subject to any separately stored cloud copies.
• If your organization manages your account or project data, you may need to contact that organization to access, correct, or delete certain records.

Children

InspectPro is intended for professional and business use and is not directed to children under 13.

International Processing

Your information may be processed and stored in countries other than the one in which you reside, subject to applicable law and appropriate safeguards where required.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.

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